Privacy & Civil Liberties
We are committed to protecting user privacy and upholding civil liberties. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, and organization when you register
- User Content: Prompts, files, feedback, and communications submitted through our services
- Contact Information: Information provided through forms, email, or support channels
Information Collected Automatically
- Log Data: IP address, browser type, access timestamps, page views
- Device Information: Operating system, device type, screen resolution
- Usage Data: Feature usage frequency, interaction patterns
- Cookies & Similar Technologies: Used for session management, preferences, and analytics
2. How We Use Information
We use collected information to:
- Provide, maintain, and improve our products and services
- Communicate account status, service updates, and security alerts
- Conduct internal research and product development
- Prevent fraud, abuse, and unlawful activity
- Comply with legal obligations and protect legitimate interests
We do not use your conversation content for model training unless you explicitly consent.
3. Information Sharing & Disclosure
We may share information in the following circumstances:
- Service Providers: Contractually-bound third-party vendors (cloud infrastructure, payment processing, analytics)
- Legal Requirements: Disclosures to regulators as required by law, or to protect rights and safety
- Business Changes: Necessary disclosures in connection with mergers, acquisitions, or asset transfers
- With Your Consent: Sharing authorized by you
We do not sell personal information to third parties.
4. Data Retention
- Account information is retained while your account is active and deleted within statutory timeframes after closure
- User content is retained according to service-specific policies, not exceeding your designated retention period
- Logs and automatically collected data are retained no longer than necessary for legitimate analysis
- Backup data is securely destroyed after a reasonable cycle
5. Your Rights
Depending on applicable law, you have the right to:
- Access: Obtain a copy of your personal data we hold
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Restriction: Limit specific data processing activities
- Portability: Receive your data in a structured, commonly used format
- Withdraw Consent: Revoke previously granted consent at any time
To exercise these rights, contact us using the details below.
6. Data Security
We employ industry-standard security measures to protect your data:
- TLS 1.3 encryption in transit
- AES-256-GCM encryption at rest
- Strict access controls and authentication
- Regular security audits and penetration testing
- Least-privilege data access for employees
7. International Data Transfers
As a globally operating company, your data may be processed on servers outside your country of residence. We ensure all data transfers comply with applicable data protection laws and implement appropriate safeguards (such as Standard Contractual Clauses).
8. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If we become aware of inadvertent collection, we will promptly delete it.
9. Policy Updates
We may update this privacy policy from time to time. Material changes will be announced via website notice or email. We encourage periodic review of this page.
10. Contact Us
For privacy-related inquiries:
Email: privacy@onemipham.com
Address: One Mipham Corporation, 8 The Green # 10324, Dover, DE 19901, USA